Terms of Service

Last updated: October 13, 2026

Effective date: 2026-10-13. If you accepted an earlier version, this version applies to you from the day you accept it in the app, or from 30 days after we notify you of it by email or in the app if you keep using the service after then, whichever comes first. Until then, the previous version applies.

These terms are an agreement between you and Placetta Inc. ("Placetta", "we", "us"). They cover your use of placetta.com, the Placetta app, and texts and calls with Odelia, Placetta's AI agent (together, the "service"). "You" means the business you represent and the people who use the service for it.

You accept these terms, for the business you represent, by checking the box that says you agree to them and continuing, or by clicking a button that says you accept them. If you do not agree, do not use the service.

PLEASE READ THESE TERMS CAREFULLY. THEY REQUIRE YOU AND PLACETTA TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION, AND THEY WAIVE CLASS ACTIONS AND JURY TRIALS (SEE "RESOLVING DISPUTES"). YOU CAN OPT OUT OF ARBITRATION WITHIN 30 DAYS. THEY ALSO DISCLAIM WARRANTIES AND LIMIT EACH SIDE'S LIABILITY (SEE "DISCLAIMERS" AND "LIMITATION OF LIABILITY").

Who can use Placetta

Placetta is for businesses. To use it, you must:

• be 18 or older
• use it for a business, not for personal, family or household purposes
• have authority to act for that business and to bind it to these terms

What Placetta does

Placetta helps businesses get the licenses, permits and registrations they need to open and operate locations in the United States. Odelia, our AI agent:

• maps the licenses your business needs
• reads the documents you upload, and the email and files you connect
• fills applications from your information
• tracks deadlines and renewals and reminds you of them
• drafts messages
• answers your texts and calls, if you link a phone

Odelia researches requirements on official government websites and cites the agency source.

Your approval comes first

Odelia never files, pays or sends anything on her own. Every filing and every message needs your approval in the app.

After you approve an application, Placetta's software checks it against the agency's current requirements and submits it on your behalf by email from your connected mailbox, by fax, by certified mail or on the agency's website, using the saved logins you choose to keep with us. When no automatic channel fits, our filing team submits it. Placetta stops and asks you whenever an agency requires a CAPTCHA, an identity check, a payment, a sworn statement or your handwritten signature, and some agencies require an in-person step. You complete those yourself. Placetta never types a card or bank number and never sends a Social Security, ITIN or passport number.

Placetta may decline to submit a filing that we believe in good faith is inaccurate, incomplete, unlawful or not authorized by your business. We will tell you why, so you can correct it.

Our Filing Authorization sets out the limited authority you give us to file for you. It is part of these terms.

Monitoring and reminders

Placetta tracks the expiry and renewal dates of the licenses and permits in your workspace, and reminds you by email, in the app and, if you turn them on, by text or call. Monitoring and reminders are a service to help you. They do not replace your own records and calendar.

• Your business remains responsible for holding the licenses and permits it needs, for renewing them, and for meeting every agency deadline, whether or not you receive a reminder.
• Placetta will use commercially reasonable efforts to keep the dates in your workspace accurate and to send reminders on time. We do not promise that every requirement, rule change or deadline will be caught, or that every reminder will arrive.
• Dates come from your documents, the agencies and what you tell us. Check them, and tell us if one looks wrong. Agencies can change rules, fees and deadlines without notice.

Odelia is an AI

Odelia is software, not a person.

• Her output, including license maps, filled applications, answers by text or call, and reminders, can be wrong or incomplete. Review what she prepares, and check the cited source, before you approve it or rely on it.
• On every call, Odelia says that she is an AI and that the call is transcribed.
• Odelia cannot file, pay, send, approve or delete anything by text or call. Those happen only in the app, after your approval.
• You are responsible for what you approve.

Texts and calls

You can link a mobile number in Settings to text and call Odelia. To link it, you confirm a code we text to that number.

By linking a number and confirming the code, you agree to receive texts and calls from Placetta at that number about your workspace, including automated texts and calls that use an AI voice. They include replies when you text or call, and the update texts and urgent calls you turn on in Settings.

• Message frequency varies. Update texts and urgent calls follow the limits shown in Settings. Replies to your own texts and calls are extra.
• Msg & data rates may apply.
• Reply STOP to cancel texts at any time, and START to turn them back on. Reply HELP for help, or email support@placetta.com.
• Your consent is not a condition of any purchase. You can use Placetta without linking a phone.
• Urgent calls are made only if you turn them on.
• We text and call only the number you verified. If you stop using that number, remove it in Settings.
• Placetta does not send update texts or make calls during your quiet hours, which are 9 pm to 8 am in your time zone unless you change them. Odelia still answers when you text or call her.
• Calls are transcribed so Odelia can understand you. Your texts and a record of each call are kept with your account. Our Privacy Policy explains how.
• Carriers are not liable for delayed or undelivered messages.

You confirm that you own the number you link, or are authorized to use it.

Sharing with headquarters

An owner of a workspace can share its stores' status, read only, with a headquarters email address, such as a franchisor's, in Settings. Someone who signs in to Placetta with that email address, after confirming it, sees the status, and the address gets a summary email each week.

• Headquarters sees the workspace name and brand, and for each store its name, address and stage, how many licenses are current, due within 30 days or overdue, how many applications are pending, and the next item due.
• Headquarters does not see your documents, the contents of applications, agency logins, conversations, or texts and calls with Odelia, or who is on your team. It cannot change or approve anything.
• You are responsible for having the right to share this information with that headquarters, for example under your franchise agreement, and for entering the right email address.
• An owner can stop sharing at any time in Settings. Summary emails already sent cannot be recalled.

Professional services

Placetta is not a law firm, a customs broker or an accounting firm. We do not give legal, customs, tax or accounting advice, and using the service does not create an attorney-client relationship with Placetta.

Some steps can legally be done only by a licensed professional, such as an attorney or a licensed customs broker. For those steps:

• Placetta introduces you to an independent professional. You engage that professional directly, under your own agreement with them, and they bill you directly.
• The professional is responsible for their own work and advice. Placetta does not direct or control their professional judgment.
• Placetta does not receive referral fees from attorneys and does not share in the fees you pay an attorney.
• Customs entries are filed by a licensed customs broker, not by Placetta.
• With your approval, Placetta shares with the professional the information in your workspace that they need.

Where a city requires a registered filing representative or permit expediter for a step, that step is handled by someone registered there.

What Placetta is not

• Placetta is not a government agency and is not affiliated with or endorsed by any agency.
• Agencies decide whether to approve an application and how long it takes. We cannot guarantee approval, timing, inspection results or an opening date; the open-by-date guarantee, if you buy it, is a refund of the opening fee, not a promise of the date. Timelines and fees we give you are estimates.

Government fees

You pay government fees directly to each agency. We send you the agency's payment link. Placetta never charges agency fees. Fees that professionals bill you directly are also separate from Placetta's fees.

Plans and billing

Placetta's fees are billed through Stripe.

• Entry plan: $299 per market, paid once. It is credited toward your first year of a location plan if that plan starts within 60 days of paying for the entry plan. After 60 days it is not credited.
• Essentials: $149 per location per month, billed yearly in advance. It covers tracking, filing and renewals for each location.
• Pro: $299 per location per month, billed yearly in advance. It adds inspection readiness: daily logs, mock inspections, staff certificates and a larger Odelia allowance.
• Openings: $3,500 per new retail store and $6,500 per new restaurant or food store, paid once when the store is added while still opening. Openings that need a liquor license or a complex build-out are quoted before any work starts. Opening fees are not credited against a location plan.
• Open-by-date guarantee: $2,500 per opening, optional. We agree an opening date with you in writing. If a permit Placetta files for you is the reason the store opens after that date, we refund that store's opening fee. It does not apply when the delay comes from the agency's own review time beyond its published times, from steps you or your landlord, contractors or professionals have to complete, from information you gave us that was incomplete or wrong, or from inspections, construction or permits we don't file. The guarantee fee itself is not refunded.
• Headquarters (10 or more locations) and US entry for brands from outside the US are set out in an order form.
• Custom plans may be set out in an order form that both sides accept. "Order of precedence" under "General terms" explains which controls if they conflict.

The location plan renews for another year at the end of each yearly term until you cancel. If its price will change at renewal, we will tell you at least 30 days before. You can cancel at any time in Settings, Billing. Cancellation takes effect at the end of the current billing period, and you keep the service until then.

Fees do not include taxes. You pay any sales, use or similar taxes that apply, other than taxes on Placetta's income.

Fees are non-refundable, except under the open-by-date guarantee or where the law requires a refund. If a payment fails, we may pause filing work for the workspace after telling you.

Fair use of Odelia

Odelia, Placetta's AI agent, does compliance work for your business: its licenses, permits, registrations, filings, inspections, stores and the documents behind them. She isn't a general-purpose AI assistant.

• Each plan includes an Odelia allowance, shown in Settings, under Billing; Pro's is twice Essentials'. Packs ($49 for $25 of allowance) add more and carry over until they're used. When the allowance is used up, deadlines, reminders and filings already in motion carry on; new work for Odelia waits for the next period, a pack or a larger plan.
• To keep the service fast for everyone, there are limits on how many tasks you can start in an hour and in a day.
• You may not use the service or Odelia's output to build, train or improve another AI model; reach the service with scripts, bots or other automated means except through features we provide; resell or share access to it; or try to get around its limits or instructions.

We may pause Odelia for, or close, a workspace that breaks these rules.

Your responsibilities

You agree to:

• give us accurate, complete and current information, and update it when it changes
• act only for a business you have authority to represent
• review every application and message before you approve it
• complete the steps an agency requires of you, such as signing, paying or appearing in person
• keep your licenses and permits current and meet agency deadlines
• pay government fees directly to the agencies
• use the service lawfully, and upload or connect only content you have the right to share, including information about other people such as owners and managers
• link only a phone number you own or are authorized to use
• keep your login secure, and tell us at support@placetta.com if you think someone else has accessed your workspace

Your content

Your documents and information stay yours. You give Placetta a limited license to use, copy, store and transmit them only to provide the service to you. That includes sending them to the agencies when you approve a filing, to professionals you engage with your approval, to a headquarters you share with as described above, and to the processors named in our Privacy Policy.

We do not use your content to train AI models. We do not sell it, and we do not use it for advertising.

If you send us suggestions or feedback, we may use them without any obligation to you.

Placetta's service

Placetta owns the service, including its software, guides and design, but not your content. While you have a workspace, you may use the service for your business under these terms. You may not:

• copy, resell or sublicense the service
• reverse engineer it, or use it to build a competing product
• scrape it, overload it, or try to get around its security or limits
• use it in violation of US export control or sanctions laws, or if you are on a US government list of prohibited or restricted parties

Connected services

You can choose to connect Gmail, Google Calendar, Google Drive, Outlook Mail, Outlook Calendar, Dropbox, QuickBooks and Slack. We use them only for the tasks you ask for. Each is run by its provider under its own terms. You can disconnect any of them in Settings at any time.

Ending your use

• You can cancel your plan in Settings, Billing at any time.
• You can revoke your Filing Authorization at any time, as it explains.
• You can download your workspace data and export the audit trail in Settings, Privacy and data.
• You can delete your account in Settings, Privacy and data. That deletes the workspaces you own alone, with their documents, filings and audit trail, and removes you from the others. Cancel any paid plan on a workspace you own alone first. You can also ask us to delete a workspace by emailing support@placetta.com.
• We keep records the law requires us to keep, such as billing records.

We may suspend or close a workspace that breaks these terms or the law, or that does not pay. We will tell you first, unless the law or a risk to others does not allow it.

Applications already submitted to an agency stay with that agency. Placetta cannot recall them.

Disclaimers

TO THE EXTENT THE LAW ALLOWS, THE SERVICE, INCLUDING ODELIA'S OUTPUT, LICENSE MAPS, FILLED APPLICATIONS, REMINDERS AND FILINGS, IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND. PLACETTA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

PLACETTA DOES NOT PROMISE THAT THE SERVICE WILL BE ACCURATE, COMPLETE, FREE OF ERRORS OR UNINTERRUPTED, THAT THE LICENSES WE MAP ARE COMPLETE, THAT EVERY DEADLINE WILL BE CAUGHT OR EVERY REMINDER WILL ARRIVE, OR THAT ANY AGENCY WILL APPROVE AN APPLICATION.

This section does not limit a commitment these terms make expressly, such as that Placetta never files, pays or sends anything without your approval.

Limitation of liability

TO THE EXTENT THE LAW ALLOWS:

• EACH SIDE'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, TOGETHER, IS LIMITED TO THE GREATER OF (A) THE FEES YOU PAID PLACETTA FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, AND (B) US$100. GOVERNMENT FEES AND FEES YOU PAID OTHERS ARE NOT INCLUDED.
• NEITHER SIDE IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, RENT, DATA OR GOODWILL, EVEN IF IT WAS TOLD THEY WERE POSSIBLE.
• PLACETTA IS NOT LIABLE FOR THE DECISIONS, ACTIONS OR DELAYS OF ANY AGENCY, FOR AN APPLICATION THAT IS REJECTED OR DELAYED, OR FOR A LICENSE OR PERMIT THAT LAPSES, OR FOR THE FINES, PENALTIES, LATE FEES, CLOSURES OR DELAYED OPENINGS THAT RESULT. WHERE THE LAW DOES NOT ALLOW THIS, THOSE LOSSES ARE SUBJECT TO THE LIMIT ABOVE.

THESE LIMITS APPLY TO CLAIMS IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. They do not apply to your obligation to pay fees, to your indemnity obligations, or to your breach of "Placetta's service" or "Fair use of Odelia". They also do not limit liability that the law does not allow to be limited or excluded, such as liability for fraud, gross negligence, willful misconduct, or willful injury to a person or property.

Placetta's fees reflect these limits. They are an essential part of the bargain between you and Placetta.

Your indemnity

You will defend and indemnify Placetta and its officers, employees and contractors against any third-party claim, including a claim or proceeding by a government agency, and the resulting losses, fines, penalties and reasonable legal fees, to the extent it arises from:

• inaccurate, incomplete or misleading information you gave us or approved
• a filing or message you approved, or asked us to submit, for a business or person you were not authorized to act for
• content you uploaded, connected or shared without the right to do so, or that infringes someone else's rights
• your violation of the law or of these terms

Placetta will tell you promptly about the claim, let you control its defense, and cooperate at your expense. You may not settle a claim in a way that admits fault for Placetta or binds it without Placetta's written consent.

Governing law

New York law governs these terms and any dispute between you and Placetta, without regard to its conflict of law rules. The Federal Arbitration Act governs the agreement to arbitrate below. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Resolving disputes

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND PLACETTA TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION INSTEAD OF IN COURT, AND IT WAIVES CLASS ACTIONS AND JURY TRIALS. YOU CAN OPT OUT WITHIN 30 DAYS, AS EXPLAINED BELOW.

Talk to us first. Before starting arbitration or a court case, the side with a claim must send the other a written notice describing the claim and the relief it wants. The notice must name the claimant and be signed by it or its lawyer. Send yours to support@placetta.com and to the mailing address below. We will send ours to the email address on your account. For 30 days after the notice is received, both sides will try in good faith to resolve the dispute informally, and any deadline to bring the claim is paused for those 30 days.

Binding arbitration. If the dispute is not resolved within those 30 days, either side may start arbitration. Any dispute, claim or controversy arising out of or relating to these terms, the service or the relationship between you and Placetta, whether based on contract, tort, statute or any other theory (a "dispute"), will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where they apply, its Mass Arbitration Supplementary Rules, as in effect when the arbitration starts, before one arbitrator. The arbitration is seated in New York County, New York, and hearings may be held by video if the arbitrator allows. The arbitrator may award any individual relief a court could award, and will give a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction.

Who decides arbitrability. The arbitrator decides all questions about the interpretation, scope, applicability, validity and enforceability of this agreement to arbitrate, including whether a dispute must be arbitrated. A court decides only whether this agreement to arbitrate was formed, whether the ban on class and representative proceedings below can be enforced, and the matters that "Exceptions" sends to court.

Costs. The AAA's rules decide who pays its filing, administration and arbitrator fees. If you show the arbitrator that those fees would be prohibitively expensive for you compared with a court case, Placetta will pay as much of them as the arbitrator finds necessary to prevent that. Each side pays its own lawyers, unless the arbitrator awards fees under the law or the AAA's rules.

INDIVIDUAL CLAIMS ONLY. YOU AND PLACETTA MAY BRING CLAIMS AGAINST EACH OTHER ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE CUSTOMER, MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING, AND MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT AND ONLY AS FAR AS NEEDED FOR THAT PARTY'S INDIVIDUAL CLAIM.

Mass arbitration. If 25 or more similar demands for arbitration involving Placetta or a related party are filed by, or with the help of, the same or coordinated lawyers or organizations, the AAA's Mass Arbitration Supplementary Rules apply, and the AAA's process arbitrator decides the procedural questions those rules give it. Unless that process arbitrator decides otherwise:

• the demands are administered in batches of up to 50, with one merits arbitrator and one set of AAA fees for each batch
• each claim in a batch is still decided on its own facts and law, and no decision in one claimant's case binds a claimant who was not a party to it
• the batches proceed at the same time where the AAA can arrange it, and both sides will consider a global mediation in good faith
• any deadline to bring a claim in a later batch is paused until that batch starts
• each demand must meet the notice requirement in "Talk to us first"

Opting out. You may opt out of this agreement to arbitrate within 30 days after you first accept a version of these terms that contains this opt-out. To opt out, email support@placetta.com from the email address on your account, with the subject "Arbitration opt-out", giving your name, your business's name and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these terms or your use of the service. If you opt out, disputes will be decided by the courts named below. An opt-out you sent for an earlier version stays in effect.

Exceptions. Either side may bring an individual claim in small claims court if it qualifies, as long as it stays there. Either side may also ask the state or federal courts in New York County, New York for an injunction or other equitable relief to protect its intellectual property or confidential information, or to stop misuse of the service. If a claim asks for public injunctive relief and the law that applies does not allow that relief to be waived or decided in arbitration, that request will be decided by those courts after the individual claims are arbitrated, and the court case will be paused until then.

JURY WAIVER. TO THE EXTENT THE LAW ALLOWS, YOU AND PLACETTA EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY DISPUTE THAT IS DECIDED IN COURT.

Courts. For any dispute that is not arbitrated, you and Placetta consent to the exclusive jurisdiction of the state and federal courts in New York County, New York.

If the class waiver cannot be enforced. If a court decides, after any appeals, that the ban on class and representative proceedings cannot be enforced for a claim, that claim, and only that claim, will be severed and decided by those courts, not in arbitration, and will be paused until the individual claims are arbitrated. The arbitrator never has power to hear a class or representative proceeding. The rest of this section still applies.

This section continues to apply after your use of the service ends.

Changes to these terms

We may update these terms. When we do, we will post the new version on placetta.com and in the app with a new date.

• For a material change, we will tell you by email or in the app at least 30 days before it takes effect, with a summary of what changed.
• We will also ask you to review and accept the updated terms in the app. Until you accept them, you can still open and read your workspace, but you cannot approve anything new in the app, such as a filing or a message.
• The updated terms apply to you from the day you accept them in the app, or from the effective date in our notice if you keep using the service after that date, whichever comes first.
• If you do not agree, stop using the service and cancel before the effective date. If you cancel because of a material change that is adverse to you, tell us at support@placetta.com within 30 days after the change takes effect, and we will refund the fees you prepaid for the rest of your term.
• Other changes, such as clarifications, updates for new features, or changes the law requires, take effect when we post them.
• A change to "Resolving disputes" does not apply to a dispute that arose, or that either side gave notice of, before the change took effect. Those disputes stay under the version in effect when they arose.

Electronic communications and signatures

You agree to do business with Placetta electronically.

• You consent to receive these terms, notices, disclosures, invoices and other communications from Placetta electronically, by email to the address on your account or in the app. They satisfy any legal requirement that they be in writing.
• Checking a box or clicking a button to accept these terms, approving something in the app, and signing in the app are your electronic signature. Each has the same effect as your handwritten signature and is legally binding under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN), New York's Electronic Signatures and Records Act, California's Uniform Electronic Transactions Act and similar laws.
• Placetta keeps an electronic record of each acceptance, including the account, the version, the time and, where available, the IP address and browser. You agree that this record can be used as evidence of your acceptance.
• You can read, download and print the current terms at any time on placetta.com or in the app. You can ask us for a copy of a version you accepted at support@placetta.com.
• To use the service, you need a device with a current web browser and an email account you check. You can withdraw this consent by emailing support@placetta.com, but because Placetta is an online service, withdrawing it ends your use of the service. It does not affect anything done before.

General terms

• Order of precedence: If these documents conflict, they control in this order: (1) an order form both sides accept, but only for the plan it covers and only where it says expressly which part of these terms it changes; (2) the Filing Authorization, for the scope of Placetta's authority to file for you; (3) these terms, for everything else, including disclaimers, limitation of liability and resolving disputes; (4) the Privacy Policy.
• Assignment: You may not transfer these terms without our written consent, except to a successor to all or most of your business that agrees to them. Placetta may transfer them to an affiliate, or in a merger, acquisition or sale of all or most of its business.
• Entire agreement: These terms, the Filing Authorization, the Privacy Policy and any order form both sides accept are the entire agreement about the service. They replace earlier agreements and proposals about it. Terms in your purchase orders do not apply. Except as described in "Changes to these terms", these terms can be changed only in a writing signed by both sides, which can be signed electronically.
• Severability: If a court or arbitrator finds part of these terms unenforceable, that part is enforced as far as the law allows, and the rest stays in effect. "Resolving disputes" says what happens if the ban on class and representative proceedings cannot be enforced.
• No waiver: If either side does not enforce a right, it does not give that right up.
• Events beyond our control: Neither side is liable for a delay or failure caused by events beyond its reasonable control, such as agency system outages, changes to agency websites, portals or forms, changes in law or agency rules, government shutdowns, failures of carriers, the internet or our providers, natural disasters, epidemics, war or labor disputes. This does not excuse paying fees.
• Independent contractors: Except for the limited authority in the Filing Authorization, neither side is the other's agent, partner, joint venturer or employee.
• No third-party beneficiaries: These terms are for the benefit of you and Placetta only. No one else has rights under them, except the people "Your indemnity" protects.
• Survival: These parts continue after your use of the service ends: fees owed, the feedback license in "Your content", "Placetta's service", "Disclaimers", "Limitation of liability", "Your indemnity", "Governing law", "Resolving disputes", "Electronic communications and signatures", "Notices", these general terms, and any other part that by its nature should continue.
• Headings and interpretation: Headings are for convenience only and do not change the meaning of these terms. "Including" and "such as" mean "including without limitation". "Days" means calendar days. These terms will be read fairly, and not for or against either side because one side wrote them.
• Language: These terms are in English and Chinese. If the two differ, the English version controls.

Notices

We send notices to the email address on your account or in the app. Keep that email address current. Notices to Placetta go to support@placetta.com. A dispute notice or other legal notice must also be sent by mail to the address below. An email notice is received when it is sent, unless the sender learns that it was not delivered. A notice in the app is received when it is posted.

Contact

Placetta Inc., 9 W 57th St, Fl 48, New York, NY 10019, United States

Email: support@placetta.com

Website: placetta.com